PetShimmy FAQ
AI pet video questions, answered before you buy.
Product, price, photo, AI, privacy, and retry details in plain language. The same clear facts appear here, at checkout, and in the policies—so there are no surprises after you pay.
The non-negotiables
No subscription. No hidden renewal.
- £3.99 or £5.99, charged once
- One quality retry included
- 30-day private media window
Every current answer
What customers usually need to know.
These answers describe the live PetShimmy product. More detailed contractual wording remains in the linked policies.
Is PetShimmy a subscription?
No. Single Shimmy costs £3.99 once and Extended Shimmy costs £5.99 once. Neither option starts a trial, subscription, automatic renewal, or recurring charge.
What does PetShimmy make?
PetShimmy turns one clear pet photo into a portrait 720p AI dance video. You choose a dance and either a 6-second Single Shimmy or a continuous 12-second Extended Shimmy. The finished MP4 includes the matching soundtrack for that dance.
Where is PetShimmy available?
PetShimmy currently accepts customers in the United Kingdom, United States, Australia, New Zealand, Singapore, and Hong Kong.
Can I choose a dance or upload a song?
You can choose from the dances shown in the creator. Each dance comes with its own selected matching soundtrack, which PetShimmy syncs to the finished video. You cannot upload a song or swap in a different one.
Is the 12-second option just a loop?
No. Extended Shimmy is prepared as one continuous 12-second dance-and-soundtrack cut, not the same 6 seconds repeated.
What makes a good pet photo?
Use one clear, well-lit portrait photo with your pet’s full face and body visible. Avoid landscape or square images, hands covering the pet, heavy blur, or several pets in the same image.
Which photo files can I upload?
PetShimmy accepts portrait JPEG, PNG, and WebP photos up to 15 MB. Both image edges must be at least 480 pixels, and the height must be greater than the width.
Can I use a photo with more than one pet?
PetShimmy is designed to animate one pet from one photo. Use an image containing a single animal so the AI has one clear subject to follow.
What if the result comes out wrong?
Technical failures do not count as delivery. If the pet is not broadly recognizable, the dance is not obvious, or the file has a substantial defect, one quality retry is included when requested within 72 hours. If the retry still has a qualifying fault, PetShimmy refunds the one-time purchase.
What happens to my pet photo and video?
Your photo and generated video stay private and are scheduled for deletion from PetShimmy after 30 days. You can also delete them sooner after processing. Abandoned uploads become eligible for deletion after 24 hours.
Does PetShimmy train an AI model on my photo?
PetShimmy does not reuse your uploaded photo or generated video to train, fine-tune, or build its own AI model unless you first give separate, affirmative consent for that specific use. Generation still requires temporary processing by the providers identified in the Privacy Policy.
Does the finished video have a watermark?
No. The downloadable PetShimmy MP4 does not include a PetShimmy watermark.
Are the videos on the examples page real outputs?
Yes. The five public launch previews are genuine six-second AI-generated pet examples made from the same orange cat photo so the dances are easier to compare. They are product examples, not customer reviews or testimonials.
Still unsure? Email support@petshimmy.app or use the contact page. Do not email a full card number, password, or pet photo unless support provides an appropriate route.
See the product, not a promise
Watch the genuine AI pet outputs.
The examples use one orange cat across all five dances so you can compare movement instead of comparing different pets.